Troubleshooting
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Illegal License Key Troubleshooting (FxSound Premium/DFX)

Illegal License Key Troubleshooting (FxSound Premium/DFX)

The new and improved FxSound is now 100% free and unrestricted. Download it now.

If you're attempting to register DFX or FxSound Premium and you are notified that your serial number is illegal or incorrect, there's a few things to try.

If you need to recover your license key, contact us here.

1) Make sure you have downloaded the correct version of DFX or FxSound Premium

License keys will only unlock the software for the version which you have purchased. To make sure you've downloaded the correct version.

License keys starting with V will unlock FxSound Premium.

License keys starting with U will unlock DFX 12 (Gold).

2) If you have the correct version of DFX or FxSound downloaded and installed, make sure that you are copy and pasting the license key directly from the order email that contained your license key. Often times the O and 0 can get mixed up!

3) If you're still having issues, please submit a request and we will get back to you as soon as we can!

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Troubleshooting

Need more help?

Now that FxSound is free and we've moved to a donation model we've had to discontinue active customer support, but you can get help from the community at the new FxSound Forum.